SMAart Gallery & Studio

Privacy Policy

Effective Date: May 25, 2026

1. Introduction

SMAart Gallery & Studio ("SMAart," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our studio, use our website (www.smaartstudio.com), contact us by phone or text, or use any of our services including classes, memberships, events, and gallery experiences.

By using our services or providing us with your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide Directly

Name, email address, phone number, and mailing address
Payment and billing information (processed securely through our payment providers)
Class registrations, membership applications, and booking details
Communications you send us via email, phone, text message, or contact forms
Artwork pickup preferences and shipping instructions
Emergency contact information (for studio members)

Information Collected Automatically

Website usage data including pages visited, time spent, and referring URLs
Device information such as browser type, operating system, and IP address
Cookies and similar tracking technologies (see Section 7)

Information from AI Phone and Messaging Services

We use automated AI-assisted phone and text messaging services to handle inquiries, appointment reminders, and studio communications. When you call or text us, your phone number and the content of your communications may be processed by these services. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

3. How We Use Your Information

We use your personal information to:

Process class registrations, memberships, and event bookings
Communicate with you about your reservations, orders, and studio membership
Send appointment reminders, pickup notifications, and class updates
Respond to your inquiries via phone, text, or email
Process payments and manage billing
Send newsletters, promotions, and studio announcements (with your consent)
Improve our website, services, and studio operations
Comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our business (booking platforms, payment processors, email and SMS providers, AI phone services) under confidentiality agreements
Legal authorities when required by law or to protect the safety of our community
Successor entities in the event of a business transfer, merger, or acquisition

We require all third-party service providers to handle your data in a manner consistent with this Privacy Policy.

5. Text Messaging and Phone Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from SMAart Gallery & Studio related to your bookings, memberships, class updates, and studio announcements.

Message frequency varies based on your activity and preferences
Message and data rates may apply based on your carrier plan
Reply STOP at any time to unsubscribe from text messages
Reply HELP for assistance or contact us at steve@smaartstudio.com

Opting out of text messages will not affect your ability to use our other services.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain your membership or class history, comply with legal obligations, and resolve disputes. When your information is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to certain exceptions
Opt-Out: Unsubscribe from marketing emails or text messages at any time
Portability: Request your data in a portable format where technically feasible

To exercise any of these rights, please contact us using the information in Section 11.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, the right to opt out of the sale or sharing of personal information (we do not sell or share your data), and the right to non-discrimination for exercising your privacy rights.

To submit a California privacy rights request, please contact us at steve@smaartstudio.com.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

SMAart Gallery & Studio

1045 Sutter Street, San Francisco, CA 94109

Email: steve@smaartstudio.com

Phone: (415) 355-4228

Website: www.smaartstudio.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email or via a notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.